State Farm® Insurance Agent Julie Whitaker
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jolly Ann Escalona
April 20, 2026
5
out of
5
rating by Jolly Ann Escalona
"Lauren was very kind and accommodating. Had a fast and smooth transaction."
We responded:
"Thank you, Jolly Ann! I'm happy to hear that Lauren provided you with such a kind and accommodating experience. We strive to ensure every transaction is smooth and efficient. If there's anything else we can assist you with, feel free to reach out!"
Anchen Rautenbach
April 13, 2026
5
out of
5
rating by Anchen Rautenbach
"Thank you Tina for your prompt response. This has been a pleasure working with you."
We responded:
"Anchen, thank you for sharing your experience! I'm happy to hear that Tina provided you with prompt service. We appreciate your feedback and look forward to assisting you with any future needs. Let us know if there's anything else we can do for you!"
Courtney Payne
April 8, 2026
5
out of
5
rating by Courtney Payne
"Tina was so helpful and efficient to work with 10/10 service"
We responded:
"Thank you, Courtney! I'm happy to hear that Tina provided you with such helpful and efficient service. Our team is dedicated to delivering top-notch experiences, and it's wonderful to know we met your expectations. If you need anything else, feel free to reach out!"
Amari Juelle
March 17, 2026
5
out of
5
rating by Amari Juelle
"I have had such a great experience with Lauren at State Farm so far! She has been able to answer all of my questions and even has helped beyond that!"
We responded:
"Thank you for your review, Amari! I'm happy to hear that Lauren has been so helpful and attentive to your needs. We appreciate your feedback and are here for any questions or assistance you might need in the future. Thanks for choosing us!"
Rosalyn Richardson
March 5, 2026
5
out of
5
rating by Rosalyn Richardson
"Lauren was greatl! She provided excellent service and I was pleased with the excellent policy coverage she provided."
We responded:
"Thank you, Rosalyn! I'm happy to hear that Lauren provided you with excellent service and policy coverage. Our team is dedicated to ensuring you have the best experience possible. If you have any questions or need further assistance, feel free to reach out!"
Rachel Winiarczyk
February 13, 2026
5
out of
5
rating by Rachel Winiarczyk
"Lauren has helped me navigate switching off my parents’ car insurance, adding my partner to our policy after getting married, and adding homeowners and life insurance to our policy after buying a house. She’s been there every step of the way and has always had my best interest in mind. She’s extremely helpful, friendly, and attentive with my insurance questions! Not to lean into the slogan, but she’s always been there like a good neighbor and I’d recommend her to anyone looking for an agent who’s honest and will look out for them."
We responded:
"Thanks for the kind words, Rachel! We’re happy to hear Lauren was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"
Shannon Gracia
February 9, 2026
5
out of
5
rating by Shannon Gracia
"I had a wonderful State Farm customer service experience with Lauren Newcomb. From the moment we started speaking she was very friendly, knowledgeable and wanted to make sure all of my insurance needs, questions were met. I would highly recommend there services! Thanks again Lauren! Shannon"
We responded:
"Thank you, Shannon! I'm happy to hear about your positive experience with Lauren. She truly cares about making sure all your insurance needs are addressed. Your recommendation means a lot to us. Let us know if there's anything else we can assist you with!"
Katherine Tucker
February 3, 2026
5
out of
5
rating by Katherine Tucker
"She assisted me in getting the payment paid and the payment method updated!"
We responded:
"Thank you, Katherine! I'm happy to hear that we could help with updating your payment method and getting everything sorted out. If you have any more questions or need further assistance, feel free to reach out anytime!"
Kade Mcgrail
February 2, 2026
5
out of
5
rating by Kade Mcgrail
"Lauren was great to work with and does a wonderful job tailoring your policy to your needs"
We responded:
"Thank you, Kade! I'm happy to hear that Lauren provided you with excellent service and tailored your policy to fit your needs. Our team is dedicated to offering personalized support. If you have any questions or need further assistance, feel free to reach out!"
Floyd Satterwhite
January 13, 2026
5
out of
5
rating by Floyd Satterwhite
"Very nice ladies and also very helpful, it was a quick and easy process!"
We responded:
"Thank you, Floyd! I'm glad to hear that our team made the process quick and easy for you. We appreciate your feedback and are always here to help with any insurance needs. Let us know if there's anything else we can do for you!"
Melissa Penner
January 9, 2026
5
out of
5
rating by Melissa Penner
"Had a good experience discussing my insurance plan and possible discounts with this agency and my account representative Lauren during the insurance renewal period. I was not pressured to take on extra costs or change my plan. Overall good experience."
We responded:
"Melissa, thank you for sharing your experience! I'm happy to hear that Lauren provided you with a comfortable and informative discussion about your insurance plan and discounts. Our office is committed to ensuring you feel confident in your choices. Let us know if there's anything else we can assist you with!"
Susan Belden
December 22, 2025
5
out of
5
rating by Susan Belden
"Margaret was helpful and very pleasant. . .which is greatly appreciated!!"
We responded:
"Thank you, Susan! I'm happy to hear that Margaret provided you with helpful and pleasant service. We appreciate your feedback and are here for any of your insurance needs. Let us know if there's anything else we can assist you with!"
Pee Bee
December 17, 2025
5
out of
5
rating by Pee Bee
"Lauren was great. Gave us a quote to add and answered other misc questions."
We responded:
"Thank you, Pee Bee! I'm happy to hear that Lauren provided you with a great experience and answered all your questions. Our team is dedicated to offering helpful and informative service. If you have any more questions or need further assistance, feel free to reach out!"
Terry McMillan
December 12, 2025
5
out of
5
rating by Terry McMillan
"Margaret was very attentive and did all she could to help me file my claim in a timely fashion."
We responded:
"Andrew, thank you for your kind review! I'm glad to hear that Andrew was able to assist you and offer suggestions to help you save. We appreciate your feedback and are here to help with any further needs. - Julie Whitaker - State Farm Insurance Agent, Mechanicsville, VA"
Florence Moore
December 10, 2025
5
out of
5
rating by Florence Moore
"My experience with State Farm is great I would recommend it to everyone"
We responded:
"Florence, thank you for your wonderful feedback! I'm happy to know you had a great experience with us. Your recommendation means a lot. Let us know if there's anything else we can assist you with!"
Sierra Kelly
December 2, 2025
5
out of
5
rating by Sierra Kelly
"Lauren was very informative and provided excellent customer service. She explained all aspects of my current policy and helped me update to a better policy more fine tuned to my lifestyle! She was amazing."
We responded:
"Thank you, Sierra! I'm happy to hear that Lauren was able to provide you with such informative and excellent service. It's great to know she helped you find a policy that suits your lifestyle better. If you have any more questions or need further assistance, feel free to reach out anytime!"
Wanda Merida
November 24, 2025
5
out of
5
rating by Wanda Merida
"Very nice and friendly always helpful."
We responded:
"Thank you, Wanda! I'm happy to hear that you find our team nice and friendly. We're always here to help with your insurance needs. Let us know if there's anything else we can assist you with!"
Joyce Anne Meador
November 20, 2025
5
out of
5
rating by Joyce Anne Meador
"They are always awesome when I call and pay my auto insurance."
We responded:
"Thank you, Joyce! I'm happy to know that you find our service awesome when you call to pay your insurance. We appreciate your kind words and your trust in us. If there's anything else we can assist you with, feel free to reach out anytime!"
Ken Mullens
November 19, 2025
5
out of
5
rating by Ken Mullens
"I called to make a payment over the phone for my home life auto insurance policies. Margaret was super helpful and knowledgeable."
We responded:
"Ken, thank you for your feedback! I'm happy to hear that Margaret was able to assist you effectively with your payment. We appreciate your trust in us for your insurance needs. Let us know if there's anything else we can do for you!"
Nancy cruz
November 19, 2025
5
out of
5
rating by Nancy cruz
"I spoke with Lainey this morning about giving me an estimated quote for my new vehicle, answered all of my questions, gave me suggestions I can do in the future with my policy!!"
We responded:
"Thank you for your review, Nancy! I'm happy to hear that Lainey was able to assist you with your quote and provide helpful suggestions. We're always here to support you with your insurance needs. Let us know if there's anything else we can do for you!"
Michael Camp
November 10, 2025
5
out of
5
rating by Michael Camp
"Thank you to Lauren for providing professional and courteous insurance expertise to us!"
We responded:
"Michael, thank you for your kind words! I'm happy to hear that Lauren provided you with professional and courteous service. We appreciate your feedback and are here for any of your insurance needs. Let us know if there's anything else we can assist you with!"
Xavyer Washington
November 6, 2025
5
out of
5
rating by Xavyer Washington
"Austin is awesome he helped me save on insurance for my first time buying a car in would highly recommend. You go Austin 😁"
We responded:
"Xavyer, thank you for your fantastic feedback! I'm so happy to hear that Austin was able to assist you with your insurance needs. Your recommendation means a lot to us. If you need anything else, feel free to reach out!"
Courtney Myer
October 28, 2025
5
out of
5
rating by Courtney Myer
"So very helpful with a claim that hasn't been paid yet. Also was able to change some of my coverages on different vehicles. Made sure I didn't have any questions once we were finished! I would highly recommend!!"
We responded:
"Courtney, thank you for your wonderful feedback! I'm happy to hear that you found the assistance with your claim and coverage changes helpful. It's great to know you felt supported throughout the process. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for recommending us!"
Beverly Hall
September 12, 2025
5
out of
5
rating by Beverly Hall
"I went in to see Lainey Mountjoy for a quote for auto insurance. She gave me such a great price that I cancelled my insurance with Allstate immediately, even my homeowners insurance and went with State Farm because of the great prices."
We responded:
"Beverly, thank you for sharing your experience! I'm so happy to hear that Lainey was able to provide you with a great quote. We appreciate your trust in us for both your auto and homeowners insurance. If you have any questions or need further assistance, feel free to reach out anytime!"
court payne
September 11, 2025
5
out of
5
rating by court payne
"Everyone at this location is amazing. Latreese was so helpful when I needed quick solutions to a claim issue and Lauren has been an awesome help as well for the amount of time i’ve been working with them. 10/10 recommend these lovely ladies."
We responded:
"Thank you for taking the time to let us know how we are doing! We really appreciate your feedback, Court!"