State Farm® Insurance Agent Julie Whitaker
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Wanda Merida
November 24, 2025
5
out of
5
rating by Wanda Merida
"Very nice and friendly always helpful."
We responded:
"Thank you, Wanda! I'm happy to hear that you find our team nice and friendly. We're always here to help with your insurance needs. Let us know if there's anything else we can assist you with!"
Joyce Anne Meador
November 20, 2025
5
out of
5
rating by Joyce Anne Meador
"They are always awesome when I call and pay my auto insurance."
We responded:
"Thank you, Joyce! I'm happy to know that you find our service awesome when you call to pay your insurance. We appreciate your kind words and your trust in us. If there's anything else we can assist you with, feel free to reach out anytime!"
Ken Mullens
November 19, 2025
5
out of
5
rating by Ken Mullens
"I called to make a payment over the phone for my home life auto insurance policies. Margaret was super helpful and knowledgeable."
We responded:
"Ken, thank you for your feedback! I'm happy to hear that Margaret was able to assist you effectively with your payment. We appreciate your trust in us for your insurance needs. Let us know if there's anything else we can do for you!"
Nancy cruz
November 19, 2025
5
out of
5
rating by Nancy cruz
"I spoke with Lainey this morning about giving me an estimated quote for my new vehicle, answered all of my questions, gave me suggestions I can do in the future with my policy!!"
We responded:
"Thank you for your review, Nancy! I'm happy to hear that Lainey was able to assist you with your quote and provide helpful suggestions. We're always here to support you with your insurance needs. Let us know if there's anything else we can do for you!"
Michael Camp
November 10, 2025
5
out of
5
rating by Michael Camp
"Thank you to Lauren for providing professional and courteous insurance expertise to us!"
We responded:
"Michael, thank you for your kind words! I'm happy to hear that Lauren provided you with professional and courteous service. We appreciate your feedback and are here for any of your insurance needs. Let us know if there's anything else we can assist you with!"
Xavyer Washington
November 6, 2025
5
out of
5
rating by Xavyer Washington
"Austin is awesome he helped me save on insurance for my first time buying a car in would highly recommend. You go Austin 😁"
We responded:
"Xavyer, thank you for your fantastic feedback! I'm so happy to hear that Austin was able to assist you with your insurance needs. Your recommendation means a lot to us. If you need anything else, feel free to reach out!"
Courtney Myer
October 28, 2025
5
out of
5
rating by Courtney Myer
"So very helpful with a claim that hasn't been paid yet. Also was able to change some of my coverages on different vehicles. Made sure I didn't have any questions once we were finished! I would highly recommend!!"
We responded:
"Courtney, thank you for your wonderful feedback! I'm happy to hear that you found the assistance with your claim and coverage changes helpful. It's great to know you felt supported throughout the process. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for recommending us!"
Beverly Hall
September 12, 2025
5
out of
5
rating by Beverly Hall
"I went in to see Lainey Mountjoy for a quote for auto insurance. She gave me such a great price that I cancelled my insurance with Allstate immediately, even my homeowners insurance and went with State Farm because of the great prices."
We responded:
"Beverly, thank you for sharing your experience! I'm so happy to hear that Lainey was able to provide you with a great quote. We appreciate your trust in us for both your auto and homeowners insurance. If you have any questions or need further assistance, feel free to reach out anytime!"
court payne
September 11, 2025
5
out of
5
rating by court payne
"Everyone at this location is amazing. Latreese was so helpful when I needed quick solutions to a claim issue and Lauren has been an awesome help as well for the amount of time i’ve been working with them. 10/10 recommend these lovely ladies."
We responded:
"Thank you for taking the time to let us know how we are doing! We really appreciate your feedback, Court!"
Jean Williams
September 2, 2025
5
out of
5
rating by Jean Williams
"Latreese was a huge help to me this morning in determining if I was covered for windshield replacement. She was professional, quick and easy to talk to while I explained the situation. Big thank you!!"
We responded:
"Jean, thank you for your wonderful feedback! I'm happy to hear that Latreese was able to assist you effectively with your inquiry. Our team is dedicated to providing professional and friendly service. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
Roberta Myers
August 25, 2025
5
out of
5
rating by Roberta Myers
"I"m a new resident of Mechanicsville, VA and wanted to comment on my experience with Shannon Biller at Julie Whitaker's State Farm Insurance Agency. Shannon was easy to talk to and she spent a good amount of time on the phone, making sure all my concerns and questions were taken care of. She has a broad knowledge base with great communication skills. She will be the person I ask for whenever I call in for information or assistance."
We responded:
"Thank you, Roberta, for sharing your experience! I'm happy to hear that Shannon was able to assist you so effectively and that you found her communication skills helpful. We're grateful to have her on our team, and it's wonderful to know she'll be your go-to person. If you need anything else, feel free to reach out!"
Laura Kelly
August 25, 2025
5
out of
5
rating by Laura Kelly
"Lauren was very helpful and so sweet!"
We responded:
"Laura, thank you for your kind words! I'm glad Lauren could assist you and make your experience a pleasant one. If you ever need anything else, feel free to reach out!"
Mary Kiser
August 1, 2025
5
out of
5
rating by Mary Kiser
"Tina was very helpful in pointing out gaps in coverage to consider. Very efficient. No pressure. Quickly followed up and followed through. Excellent customer service! Thankful for her assistance."
We responded:
"Thank you for your review, Mary! I'm happy to hear that Tina was able to assist you effectively and provide excellent service. We appreciate your kind words and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
Sharon Fisher
July 31, 2025
5
out of
5
rating by Sharon Fisher
"When I received a somewhat confusing letter from the Long Term Care Insurance about the increases in premiums and the time frames, Ellen Anne White was very patient in also trying to understand the rates and specific period of the premium increases. She was then very quick to request clarification from the LTC insurance company. I really appreciated her assistance in the face of a substantial increase and my need to have the facts to determine what my actions need to be. Thank you, Ellen Anne."
We responded:
"Thank you, Sharon, for sharing your experience! I'm happy to hear that Ellen Anne was able to assist you with the Insurance details. We always aim to provide clear and helpful support, especially in complex situations. If you have any more questions or need further assistance, feel free to reach out!"
Janet Proffit
July 24, 2025
5
out of
5
rating by Janet Proffit
"Everyone at Julie Whitaker’s location on Chamberlayne Rd. Mechanicsville VA 23116 is extremely pleasant and helpful and knowledgeable . Plus, they are very patient and kind and explain things well to a little old lady like me!"
We responded:
"Thank you for your review, Janet! I'm so happy to hear that our team has been helpful and patient with you. We always aim to provide clear and kind service to everyone. If you ever have more questions or need assistance, feel free to reach out!"
Kim Rodriguez
July 24, 2025
5
out of
5
rating by Kim Rodriguez
"Latreese was so helpful! I highly recommend her!"
We responded:
"Thank you for your review, Kim! I'm happy to hear that Latreese was able to assist you so well. We appreciate your recommendation and are here if you need anything else. Thanks for choosing us!"
Sandra Vanover
July 23, 2025
5
out of
5
rating by Sandra Vanover
"Lauren was awesome to work with. She made me feel seen! I would definitely recommend working with State Farm and with Lauren!"
We responded:
"Hey, Sandra! Thanks so much for letting us know that working with Lauren made you feel seen and supported. That kind of connection is something we really value, and we're glad she made a strong impression. We truly appreciate the recommendation and your thoughtful words!"
Kyle Wilson
July 15, 2025
5
out of
5
rating by Kyle Wilson
"Very nice and extremely helpful !"
We responded:
"Thank you for your review, Kyle! I'm happy to hear that you found our service nice and helpful. If you ever need anything else, feel free to reach out!"
Erin Kirby
July 8, 2025
5
out of
5
rating by Erin Kirby
"We have been shopping for home owners insurance for a while and decided to bundle our auto with home at SF. BEST DECISION EVER! They were super helpful and it was a quick and painless process. Now we are saving hundreds, literally, on car and homeowners insurance. Make the tough decision and switch to State Farm."
We responded:
"Thank you, Erin! I'm so happy to hear that bundling your insurance with us was the right choice for you. It's great to know that you're enjoying the savings and found the process smooth and efficient. If you need anything else or have any questions, feel free to reach out anytime!"
Karen Mortensen
July 3, 2025
5
out of
5
rating by Karen Mortensen
"Our family has worked with Lauren Newcomb over the years for our insurance needs, and she is always so knowledgeable, professional, responsive and provides outstanding client/customer service. Her attention to detail, work ethic and friendly service attitude is truly valued and appreciated. Thank you, Lauren, for your continued assistance."
We responded:
"Thank you, Karen, for sharing your experience! I'm delighted to hear that Lauren has consistently provided your family with knowledgeable and professional service. Her dedication and friendly approach truly make a difference. We appreciate your trust and look forward to continuing to support your insurance needs. Let us know if there's anything else we can assist you with!"
Kamaluddin Merzai
July 3, 2025
5
out of
5
rating by Kamaluddin Merzai
"Lauren was incredibly helpful and professional! She explained everything clearly, answered all my questions with patience, and made the whole process smooth and easy. She also made sure I got all the eligible discounts and the best possible rate. I really appreciated her kindness and attention to detail. Highly recommend working with her!"
We responded:
"Thank you for your wonderful feedback, Kamaluddin! I'm so happy to hear that Lauren provided you with such a smooth and informative experience. Her dedication to ensuring you received the best possible rate and discounts is truly commendable. We appreciate your recommendation and are here for any future needs you might have!"
Jennifer Barnett
June 23, 2025
5
out of
5
rating by Jennifer Barnett
"Always enjoy speaking with Latreese Minor. She is always so helpful and willing to go the extra mile for you."
We responded:
"Thank you, Jennifer! I'm happy to hear that Latreese has been so helpful and dedicated to providing excellent service. We appreciate your feedback and look forward to assisting you with any other insurance needs. Let us know if there's anything else we can do for you!"
Alice Wray
June 13, 2025
5
out of
5
rating by Alice Wray
"Margaret was nice and easy to talk to"
We responded:
"Thank you, Alice! I'm happy to hear that Margaret made your experience pleasant and comfortable. Our team is dedicated to providing friendly and approachable service. Let us know if there's anything else we can assist you with!"
Kay Koch
June 13, 2025
5
out of
5
rating by Kay Koch
"Ellen Ann helped me choose a drug plan that works best for me. She is knowledgeable and guided me to the right plan by explaining what each of them mean."
We responded:
"Thank you, Kay! I'm happy to hear that Ellen Ann was able to assist you in finding the right plan. Her expertise is truly valuable, and it's great to know she provided clear guidance. If you have any more questions or need further assistance, feel free to reach out!"
Kenny Jeter
June 12, 2025
5
out of
5
rating by Kenny Jeter
"Just wanted to say thank you to Margaret for making my call a pleasant one and taking the time to at helping me and didn't make me feel rushed had a great experience"
We responded:
"Thank you, Kenny! We are fortunate to have hard-working team members, like Margaret, who do their best for our customers. Thank you for trusting us with your coverage needs!"